Emotion Recognition And Assertive Communication Learning Video

Communication styles and emotions

Emotion recognition and assertive communication – Watch this video learning session to explore concepts such as communication styles and models, emotional states, assertive communication, active listening, and empathy in a professional environment.

Understanding emotions and assertiveness are vital skills in career development in these uncertain times. Whether we’re just starting on a career path or are very experienced, emotions will always influence our decision-making process, work motivation, and relationships.

Workplaces are constantly evolving and adapting to changes is emotionally challenging. Confidence in our abilities and past experiences encourages us to maintain a mindset of continuous growth. Maintaining an equilibrium between emotions and setting boundaries between passivity and aggression, personal and professional confidently and respectfully, will always be challenging.

Assertive communication helps us communicate confidently and manage difficult responsibilities. For assertive communicators, expressing opinions, discussing their needs, and taking initiative is easier. Also, they are more likely to opt for leadership positions. Though we’ll have to act and respond rightfully, we can’t always succeed in being assertive communicators and most likely, we’ll combine different communication styles.

However, we can always try to balance emotional reactions and reasonable behaviours in work relationships. This learning video aims to help you understand the importance of basic emotions during communication, and how people can adopt different communication models and styles.

This is the outline of the video learning session:

  • Emotion recognition and assertive communication            
  • Communication models and styles              
  • Emotional states and different perceptions
  • Shannon& Weaver’s and Aristotle’s persuasive communication models            
  • Communication styles and their role           
  • Influence of emotions in modern professional communication            
  • Basic emotions and techniques to recognize emotions           

References:

  1. The Anxiety and Phobia Workbook. 2nd edition. Edmund J Bourne. New Harbinger Publications, Inc. 1995
  2. APA – Emotion definition
  3. Atlas of Emotions – An interactive tool that builds your vocabulary of emotions
  4. Asemah, Ezekiel & Nwammuo, Angela & Uwaoma, Adeline. (2022). Theories and Models of Communication (Second Edition).